Throttling AT&T

Nothing gets me here faster than a hefty dose of Being Pissed! I will drop whatever I’m doing once I’ve decided to address and solve a problem and get the gut feeling I’m being jerked around –

When the moral outrage is so intense, I cannot look away, and so, I prepare for battle – intuitively – and begin the war.

So …
Here I am, on my third (or is it fourth?) call to AT&T about my Unlimited Data Plan, which they’ve decided to modify.

But I ask …
How can you modify the word unlimited?

It’s kind of like trying to modify the concept of Infinity.

Well, yeah.

We believe in the mathematical concept of Infinity – however, we’re just gonna tweak the word Infinity, so it no longer means Infinity. We’re gonna riddle it with holes, here and there, so it leaks! That way, we can guarantee that concept is meaningless.

Okay?

Oxymoron.
I think that’s the word I’m looking for here.

So …

You can have an Unlimited Data Plan with AT&T, but when you reach a certain amount of data usage, AT&T is gonna yank your speed to a crawl, so even though you have a state-of-the-art device, built to handle all your data needs, they’re just gonna take that technology and thumb their nose at it!

Nia-nia-nia-nia-nia-nia!
How d’ya like that!
And, oh, aren’t we clever?

UNLIMITED DATA DOES NOT MEAN UNLIMITED SPEED

Is this brilliance, or what?

But you are throttling my device!

That was what the fifth person(?) I spoke to (a supervisor) told me. Now I have no animosity towards her. She’s merely a soldier. She’s not part of the team that designed this disingenuous scheme to extract as much profit as they possibly could from their consumer base. They are the ones who blight the concept of Capitalism. It is Capitalism at its most extreme – the very edge of the spectrum, the Bipolar attributes of Capitalism – greed. It makes me wanna gag.

WOULD YOU LIKE TO REVIEW OUR SPEED OPTIMIZATION CLAUSE?

So that’s what they’re pushing now?
(Me) Howling with laughter.

(Profound silence on the other end -once the howling stops. Several seconds pass before I break the awkward silence.)

(Me) I’m sorry.
I just couldn’t help that.
Speed Optimization
(Me) I love it! No. I am not interested in reviewing that.

But I don’t give that much credence, since the contract with the consumer also states that AT&T is not obligated to provide the service they are selling and amassing a fortune from the consumer base that is guarding (Think, Hounds of Hell.) this non-service clause with their money, paying AT&T to provide a service they think they are not contractually obligated to provide – Why? Cause some dim-witted attorneys thought they were being clever?

Go figure.

Give me your moula and go fuck yourself!
(I didn’t actually say that. I just thought it. I am much too polite to use such foul language.)

And then, I had to issue a warning:
Are you attempting to engage me in a rhetorical challenge?

Well, we don’t have unlimited speed limits, she said, when we drive.

And a good thing we don’t, I said. There’s reason in that.

But that’s not any different from unlimited data limited data usage speed, she said.

Ah, but it is …
Because when I have a product designed for speed and I have to contract with a provider to service that product and that provider pulls the strings –

We’re not pulling any strings, she said.

Oh, yes, you are! I said.
Because I pay for a product that is developed for that device – Netflix – and I cannot watch any movies because you have yanked what you were contractually bound by, and now are trying to rationalize modification of that contract by redressing a word, so it no longer means what it meant, and therefore, now means nothing – is meaningless – to profit handsomely from your unwitting cunning – not you personally, of course. You merely work for the corporation.

See what I mean?

No, I can’t say I agree with that.

No need to worry about that.

Well, I’d like to let you know we will be modifying our terms in early 2015 on this very issue.

I am so glad to hear that!

But I suspect since AT&T had to form a special division to address that very issue, since the FTC is now suing AT&T because of that very issue, may have something to do with, ahem, that development.

And that’s what I call …
Serendipity.

Advertisements

“The Dirties” A Brief Film Review

I’m not going to think about this too much. One can probably write a dissertation about what’s wrong with this film. First of all, before I decide to watch a movie on Netflix, I usually head to the user reviews. The most popular reviews noted that this movie was “…extremely funny…”, “…sheds light on bullying…”, “…dark…”, “…really tells a story and true events on what can happen when bullied….”.

 

Let’s start with the last quote. “…really tells a story and true events…” Did anyone else notice the incongruity of the juxtaposition of those two phrases? Story vs true events? And yet, I am not surprised. Because, it is never clear whether this is an actual “story” or “real,” as in a documentary, maybe? Maybe that’s intentional, however. But plausibility keeps rearing its ugly head throughout this movie. And rather than leading you towards thoughtful insights while doing so, for me, at least, it was incredibly annoying. Let’s continue then with the rest of that clause: “…on what can happen when bullied…” This movie has very little to do with bullying, and to suggest that it does, is totally misleading, or maybe just misinformation on the part of the reviewer of what constitutes a bully. The director and lead actor, however, Matt Johnson, provides an excellent portrayal of a clever, brash, socially and economically privileged, obnoxious guy, who violates the privacy of others by secretly recording them on camera, and continually berating his only friend, Owen Williams. So who is the bully? Is Johnson the bully, or the shots of Johnson being “bullied” by stereotypical looking jock-types or socially upward gang-bangers? Johnson, however, is brilliant in creating this visceral antipathy towards his character from the start.

 

Like I said, someone can write a dissertation on what is wrong about this film. And who knows what that overall conclusion would be. Brilliant? Depends on who you are. Once around was enough for me though.

I Ain’t Got TV Today —

And that.

SUCKS.

Not that I spend much time there.  I flip between HBO and Max and spend more time there than actually watching movies, since I’m always hoping they will put something new on!  Those subscriber channels are suffering from the Disease of Redundancy.  It’s a human affliction.  We cannot tolerate too much redundancy in our lives.  And especially in those areas where we expect to entertain ourselves.  That gets old quickly.

But I am one of those subscribers — for better, or worse.

I think it’s time I renew my Netflix subscription.  I missed that so much when I was in Europe over the span of 8 months.  Before I left for Europe, I wallowed in Netflix movies which I viewed on my computer — much better for me since I am bad about returning stuff — and loved every minute of it.

So here I am once again, starving for good movies to ingest.

But in the meantime, since I at least have Internet access, I find myself being more productive, writing more pieces — as much as I don’t feel I have to.  I mean I would be rather watching a good movie than writing!  Well.  Maybe not.

I Ain’t Got TV Today —

And that.

SUCKS.

Not that I spend much time there.  I flip between HBO and Max and spend more time there than actually watching movies, since I’m always hoping they will put something new on!  Those subscriber channels are suffering from the Disease of Redundancy.  It’s a human affliction.  We cannot tolerate too much redundancy in our lives.  And especially in those areas where we expect to entertain ourselves.  That gets old quickly.

But I am one of those subscribers — for better, or worse.

I think it’s time I renew my Netflix subscription.  I missed that so much when I was in Europe over the span of 8 months.  Before I left for Europe, I wallowed in Netflix movies which I viewed on my computer — much better for me since I am bad about returning stuff — and loved every minute of it.

So here I am once again, starving for good movies to ingest.

But in the meantime, since I at least have Internet access, I find myself being more productive, writing more pieces — as much as I don’t feel I have to.  I mean I would be rather watching a good movie than writing!  Well.  Maybe not.